Delivery & Returns Information

DELIVERY

All orders made before midday are sent out the same day by second class courier. This usually takes 3-5 working days to arrive but can often come sooner. We also have an option for 24 hour tracked Royal Mail if you just can't wait to get your new hat!

Please note that if you are ordering to a work address we recommend using the Royal Mail option!

RETURNS

If for any reason you are not happy with your purchase you will receive a full refund upon receipt of the returned item for the total amount of your order.

Any returns must be received back within 30 days of original order being placed and in the same condition as they were sent out.

The return address is Big Bobble Hats Ltd. 35 Orwell Wynd, East Kilbride, G75 8FZ.

Postage will not be refunded.